Are You An Ostrich Or A Llama

Are You an Ostrich Or a Llama  PDF Book Detail:
Author: Larry Mogelonsky
Publisher: AuthorHouse
ISBN: 1477240136
Size: 78.23 MB
Format: PDF
Category : Business & Economics
Languages : en
Pages : 396
View: 1355

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Book Description: Are You an Ostrich or a Llama? Written by one of the world's most published authors in the field of hospitality, this book represents a radical departure from traditional texts in the industry. Targeted at hotel management, this book is intended to serve as a platform for discussion on current issues relating to the performance of hotels and resorts. Through a combination of real life examples and an examination of current challenges facing the hotel industry, the book comprises approximately one hundred individual segments each dedicated to a single thought or concept. These stand alone articles are then combined into ten chapters, each dedicated to a specific topic. The book has been written so that hoteliers of any level, from apprentice to seasoned general manager will be able to gain value from the contents. While the bulk of articles deal with marketing aspects, many of the items relate to core operational issues. A theme common throughout is to recognize the importance of guest service as it relates to the industry. For those who are not involved in the hotel industry, but have careers that involve customer service, s the practical hints provided throughout the text, serve as excellent training pointers. So, why the title? Ostriches are classically known as avoiding conflict by putting their head in the sand. While probably not true, the stigma remains, and those who are considered an ostrich, are living in the past. Llamas, on the other hand, are considered utilitarian, hardworking and reliable. This is what you want to strive for. By reading this book, and digesting the contents, the hope is to move from ostrich to llama.

Are You An Ostrich Or A Llama

Are You an Ostrich Or a Llama  PDF Book Detail:
Author: Larry Mogelonsky
Publisher: AuthorHouse
ISBN: 1477240128
Size: 33.37 MB
Format: PDF
Category : Business & Economics
Languages : un
Pages : 396
View: 6919

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Book Description: Are You an Ostrich or a Llama? Written by one of the world's most published authors in the field of hospitality, this book represents a radical departure from traditional texts in the industry. Targeted at hotel management, this book is intended to serve as a platform for discussion on current issues relating to the performance of hotels and resorts. Through a combination of real life examples and an examination of current challenges facing the hotel industry, the book comprises approximately one hundred individual segments each dedicated to a single thought or concept. These stand alone articles are then combined into ten chapters, each dedicated to a specific topic. The book has been written so that hoteliers of any level, from apprentice to seasoned general manager will be able to gain value from the contents. While the bulk of articles deal with marketing aspects, many of the items relate to core operational issues. A theme common throughout is to recognize the importance of guest service as it relates to the industry. For those who are not involved in the hotel industry, but have careers that involve customer service, s the practical hints provided throughout the text, serve as excellent training pointers. So, why the title? Ostriches are classically known as avoiding conflict by putting their head in the sand. While probably not true, the stigma remains, and those who are considered an ostrich, are living in the past. Llamas, on the other hand, are considered utilitarian, hardworking and reliable. This is what you want to strive for. By reading this book, and digesting the contents, the hope is to move from ostrich to llama.

The Llama Is Inn

The Llama Is Inn PDF Book Detail:
Author: Larry Mogelonsky
Publisher: AuthorHouse
ISBN: 1524674877
Size: 62.60 MB
Format: PDF, ePub
Category : Business & Economics
Languages : un
Pages : 448
View: 619

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Book Description: The Llama is Inn is the fourth anthology book in Larry Mogelonskys series following, Are You an Ostrich or a Llama? (2012), Llamas Rule (2013) and Hotel Llama (2015). Together, they give a detailed picture of the present hotel business landscape, outlining how to best navigate new technological issues shaping our industry in addition to the need for a perpetual commitment to exceptional service. All four books draw from Larrys extensive experience in the field as well as the prudence of other senior managers and corporate executives active in the hospitality industry. Offering creative and effective solutions to todays problems, this collection will give you the tools you need to thrive in the modern hotel world.

The Caribbean

The Caribbean PDF Book Detail:
Author: James Henderson
Publisher: Globe Pequot Press
ISBN: 9781564400031
Size: 71.55 MB
Format: PDF, ePub, Docs
Category : Caribbean Area
Languages : en
Pages : 670
View: 5110

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Book Description: Millions of travelers each year choose the Caribbean for a relaxing vacation. This guide from Cadogan tells the best places to enjoy such quintessential Caribbean experiences as sparkling white-sand beaches, rainbows of corals, and angelfish in crystal clear waters. Includes a new piece on Columbus in honor of the quincentennial of his discovery of the West Indies. 40 maps; 38 line drawings.

Hotel Llama

Hotel Llama PDF Book Detail:
Author: Larry Mogelonsky
Publisher:
ISBN: 9781496955449
Size: 29.43 MB
Format: PDF, Mobi
Category : Business & Economics
Languages : un
Pages : 474
View: 1367

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Book Description: Read The Whole Series! Hotel Llama is the third anthology book in Larry Mogelonsky's series following Are You an Ostrich or a Llama? (2012) and Llamas Rule (2013). Together, they give a detailed picture of the present hotel business landscape, outlining how to best navigate new technological issues shaping our industry in addition to the need for a perpetual commitment to exceptional service. All three books draw from Larry's extensive experience in the field as well as the prudence of other senior managers and corporate executives active in the hospitality industry. Offering creative and effective solutions to today's problems, this collection will give you the tools you need to thrive in the modern hotel world. The Llama Digital Educational Program In tandem with the publishing of this book, Larry Mogelonsky has created an online educational program for hoteliers to sharpen their skill sets. Entitled Llama Digital, this interactive web portal allows executives, managers, staff members and hospitality students to access all the articles from the three books in the series. Attached to each article are several complex questions designed to give a more detailed analysis of the issues through the form of written responses so that hoteliers will improve their writing proficiency in addition to honing their managerial skills. To learn more about the Llama Digital educational program and how it can enhance your skillset in the hospitality field, go to www.lmadigital.ca. Why You Need This Book The hotel world is evolving. The proliferation of new mobile technologies, online travel agencies, social media and third-party review websites represent four great disruptors for any hotelier's business. And these are just the tip of the iceberg. Customer behavior is changing too rapidly for traditional hospitality marketing and operations textbooks to keep up. The modern traveler is highly intelligent and incredibly discerning when it comes to hotel purchases. In order to understand this consumer revolution, you must arm yourself with the latest resources. Enter Hotel Llama, the third book in the series written to give hoteliers the best tools in their arsenal to prosper in these changing times. This is not an introductory textbook on the hospitality industry, but rather a compilation of selected topics that highlight both modern success stories as well as the blunders to avoid. This book will strengthen your management skills by explaining many of the sales, marketing, branding, technological and psychological principles at work behind such contemporary facets of hotel operations as proper website design, channel distribution and emerging technology applications in addition to the more traditional aspects like onsite amenities, guestroom features, F&B, housekeeping and the front desk. Above all, it is stressed that the success of a property - even with all that has changed in recent years - nonetheless depends on the relationship a hotel fosters with its guests. This is the hotelier's guidebook that recognizes future developments while celebrating the past.

Small Scale Livestock Farming

Small Scale Livestock Farming PDF Book Detail:
Author: Carol Ekarius
Publisher: Storey Publishing, LLC
ISBN: 9781580171625
Size: 55.34 MB
Format: PDF, ePub, Mobi
Category : Technology & Engineering
Languages : en
Pages : 224
View: 3324

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Book Description: Full of practical everyday advice, this guide explains how a natural, organic approach to livestock farming produces healthy animals, reduces costs, and increases your operation’s self-sufficiency. Livestock expert Carol Ekarius helps you create a viable farm plan, choose suitable livestock, care for your animals’ health, and confidently manage housing, fencing, and feeding. Case studies of successful farmers provide inspiration as you learn everything you need to know to run a prosperous livestock farm and make the lifestyle of your dreams a reality.

Llamas Rule

Llamas Rule PDF Book Detail:
Author: Larry Mogelonsky
Publisher: Author House
ISBN: 1491815000
Size: 33.87 MB
Format: PDF, Mobi
Category : Business & Economics
Languages : un
Pages : 504
View: 6606

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Book Description: This guide to marketing and management for hoteliers covers both traditional and contemporary facets of hotel operations and highlights modern success stories and potential pitfalls.--From dust jacket.

Outdoor Indiana

Outdoor Indiana PDF Book Detail:
Author:
Publisher:
ISBN:
Size: 26.46 MB
Format: PDF, ePub
Category : Indiana
Languages : en
Pages :
View: 7016

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Book Description:

The Hotel Mogel

The Hotel Mogel PDF Book Detail:
Author: Larry Mogelonsky
Publisher: AuthorHouse
ISBN: 154625711X
Size: 63.67 MB
Format: PDF, ePub, Docs
Category : Business & Economics
Languages : un
Pages : 476
View: 7515

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Book Description: The Hotel Mogel is the fifth anthology book in Larry Mogelonskys series following The Llama is Inn (2016), Hotel Llama (2015), Llamas Rule (2013) and Are You an Ostrich or a Llama? (2012). Together, they give a detailed picture of the present hotel business landscape, outlining how to best navigate new technological issues shaping our industry in addition to the need for a perpetual commitment to exceptional service. All five books draw from Larrys and also now Adams extensive experience in the field as well as the prudence of other senior managers and corporate executives active in the hospitality industry. Offering creative and effective solutions to todays problems, this collection will give you the tools you need to thrive in the modern hotel world.

Ohio

Ohio PDF Book Detail:
Author: Khristi S. Zimmeth
Publisher:
ISBN: 9781564408648
Size: 62.74 MB
Format: PDF, Docs
Category : Travel
Languages : en
Pages : 160
View: 6983

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Book Description: Globe Pequot's Fun with the Family "TM" series (formerly Family Adventures Guides "TM" ) leads the way to the best family travel spots in 26 states. Written by parents for parents, this new and improved series is opinionated, personal, and full of useful information. These revised guides feature detailed lists of restaurants and lodgings for each destination, precise maps, age-appropriate guidelines, and quick-reference icons in each entry. Reliable and fun to read, this series gives the lowdown on the most entertaining and educational places to go with younger children.